John J. Camilleri, Gerardo Schneider.
This page accompanies our submission to the Journal of Logical and Algebraic Methods in Programming (JLAMP) special issue with the proceedings of the 27th Nordic Workshop on Programming Theory (NWPT 2015). It contains details about the case study and the source code for the back end of the system.
This source code is released under the GNU GPL License v3.0.
Last updated: 2016-09-19
Source: LeaseWeb USA Inc.
1.3 Customer may initiate a request for Standard Support via the technical helpdesk. A Support Request must include the following information: (i) type of service, (ii) details for contacting the Customer, and (iii) a clear description of Support required. Company may refuse a Support Request if it is unable to establish that the Support Request is made by an authorised person.
1.4 The table below sets forth the Response Time for any request for Support made in accordance with Section 1.3 above. The Response Time Target depends on the SLA level that the Customer has chosen.
SLA level | Response time target |
---|---|
Basic | 24 hours |
Bronze | 4 hours |
1.5 In the event Company does not respond within the applicable Response Time Target, Customer shall be eligible to receive a Service Credit. If Customer does not pay a Monthly Recurring Charge then Customer shall not be eligible to any Response Time Credit.
1.6 Customer shall ensure that it will at all times be reachable on Customer's emergency numbers, specified in the Customer Details Form. No Credit shall be due if the Customer is not reachable. % on Customer’s emergency number.
The model files used in this case study are as follows:
The output logs from the verification with UPPAAL are provided here: Full, Reduced
cabal install
.make all
.
Translation is from COML format (extended C-O diagram, as XML) to UPPAAL NTA (also XML). Usage is as follows:
$ bin/comltouppaal leaseweb.coml leaseweb.xml Parsed CO-XML file: leaseweb.coml Wrote UPPAAL file: leaseweb.xmlYou can then open the resulting XML file in the UPPAAL tool.
We have a command-line tool for building and running syntactic queries on COML files. Usage is as follows:
$ bin/comlquery leaseweb.comlThen follow the prompts.